For Clients

Training with WOW Collective

Personal training, made effortless.

WOW Collective connects you with carefully selected, certified personal trainers for one-on-one sessions — wherever you are, whenever you’re ready.

Below are answers to the most common questions to help you book with confidence.


Getting Started

How Does WOW Collective Work?

WOW Collective is designed to make personal training as simple as possible.

You:

  1. Choose the type of workout you want

  2. Select your trainer

  3. Pick the date, time, and location

Your trainer arrives prepared with the equipment and programming tailored to your goals.

You can plan ahead or book on demand — in some locations, sessions are available in as little as 30 minutes.


Who Are the Trainers?

All WOW Collective trainers are:

  • Certified

  • Vetted

  • Professionally screened

Each trainer is selected for their experience, professionalism, and ability to deliver a high-quality, personalized training experience.


Booking & Scheduling

Can I Book a Session Right Away?

Yes. Depending on availability, you can book a session on demand and get started in as little as 30 minutes — or schedule sessions in advance at a time that works best for you.


Can I Book the Same Trainer Again?

Absolutely.

Many clients prefer consistency and book the same trainer regularly. You can also set up recurring sessions to save time and stay on track.


Can I Schedule Recurring Appointments?

Yes. Recurring sessions are easy to set up and manage, allowing you to maintain a routine that fits your lifestyle.


Training Locations

Where Will My Session Take Place?

WOW Collective trainers come to you.

Sessions can take place at:

  • Your home

  • Your hotel

  • Your office

  • Outdoor locations

  • Gyms (with approval)

If you’re unsure whether a gym or hotel allows outside trainers, we recommend confirming with the venue in advance.


Do Trainers Bring Equipment?

Yes.

Each trainer arrives with the equipment best suited for your workout and designs a customized program based on your goals, preferences, and experience level.


Payments & Policies

How Do I Pay for My Session?

Payment is handled securely online at the time of booking — quickly and seamlessly from your phone or desktop.


Is My Appointment Confirmed Right Away?

Yes.

Once your session is confirmed, you’ll receive an email confirmation immediately. You also have the option to create an account to save your information for future bookings.


Is There a Cancellation Policy?

Yes.

WOW Collective maintains a strict 24-hour cancellation policy to respect our trainers’ time and schedules.

Cancellations made within 24 hours of your session are subject to the full session charge.


Your Experience

Why Do I Need to Complete a Client Intake Form?

The Client Intake Form allows your trainer to prepare the safest, most effective session possible.

It helps us understand:

  • Your goals

  • Your experience level

  • Any injuries or limitations

  • Preferences for your training session

This ensures a personalized, high-quality experience from the start.


Is WOW Collective Right for Me?

WOW Collective is ideal for clients who value:

  • Convenience without compromise

  • Professional, vetted trainers

  • Personalized, one-on-one sessions

  • Flexible scheduling

  • Training that fits into a full, active life

Whether you’re visiting for a few days or living locally, WOW Collective adapts to you.


Final Note

WOW Collective was founded in Aspen, where expectations are high and quality matters.

As we expand into new destinations, that same standard remains at the heart of every session.

Don’t sweat the details. Just sweat.
We handle the rest.